Visitor Information

Visiting Hours

  • Visiting hours for all adult inpatient units: 6-8 p.m., 7 days a week or as posted.
  • Visiting hours for children and adolescents: 6-7 p.m., 7 days a week or as posted.

Patients are on a daily schedule that includes groups, unit activities, and meetings with social services, nursing staff, and hospital staff. We ask that visitors come only during scheduled times.

Visiting Information

When visiting with your family or friends at St. Luke’s Behavioral Health Center, please be respectful of the many different types of people who receive treatment in our facility.

To help us provide a respectful environment, we ask that you follow these guidelines:  

  • Do not show excessive displays of affection while on the unit.
  • Visitors must stay in open areas, and are not permitted to visit in the patient rooms.
  • Visitors are asked to use good judgment in clothing. They may be asked to leave if they choose to wear clothes that are revealing, inappropriate or could be considered offensive to other patients.
  • If a visitor appears to be under the influence of any substances, including alcohol, they may be asked to leave.

Phone Contact with Patients

Patients are able to make and receive phone calls from family and friends. Telephone calls can be made and received after 9 a.m. with the following exceptions:

  • During group time, the patients are not accessible by phone are not available.
  • Please try to avoid calling the unit during shift change: Daily between 6:30 -7:30a.m., 2:30-3:30 p.m. and 10:30 -11:30 p.m.


We are pleased to provide a list of hotels near the hospital as a courtesy for our patients and visitors. Though care has been taken to compile this list, St. Luke’s Behavioral Health Center does not endorse any hotel or guarantee the accuracy of the hotel information.

Super 8 Motel
965 E. Van Buren St.

Springhill Suites by Marriott
802 E. Van Buren St.

Hyatt Regency Hotel
122 N. 2nd St.

Hilton Suites Phoenix
10 E. Thomas Road

Ramada Inn Downtown
401 N. 1st St.


At St. Luke’s Behavioral Health Center, we believe that spiritual care is a vital part of the healing process and that it can help connect patients and their families to valuable sources of inner strength during times of illness and medical crisis. Our spiritual care program is available to people of all faiths and to those with no formal religious affiliation.

Our chaplain is available for prayer and counseling, helping patients and families who need emotional and spiritual support.

St. Luke’s Behavioral Health Center has many volunteer chaplains representing a variety of faiths to care for our patients providing pastoral care, counseling and sacraments. To contact one of our hospital chaplains, call the St. Luke’s Medical Center hospital operator at (602) 251-8100. A patient in the hospital requesting spiritual guidance can press “0” from their room phone or ask their nurse.

Our chapel is located in the Resource Building near the Momentum Program. Families are welcome to visit the chapel anytime. In addition, a chapel is located on the first floor of St. Luke’s Medical Center near the hospital main lobby and is open 24 hours a day, 7 days a week for patients, visitors and staff.